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Legal

Terms of service

Last updated 22 August 2026

These terms apply to your use of this website and to services provided by The House of Interiors Pvt. Ltd.. Where you have signed a project contract with us, that contract prevails over anything stated here. Our warranty terms and privacy policy form part of these terms.

Using this website

  • Content on this site — including prices, timelines and design imagery — is provided for general information and does not constitute a binding offer.
  • Prices shown are indicative starting points, exclude GST unless stated, and vary with your actual dimensions, site conditions and material selection.
  • Cost calculator outputs are estimates generated from standard sizes and current rates. They are not a quotation.

Quotations and contracts

  • A binding quotation is issued only after a site measurement and is valid for 30 days from issue.
  • Your contract, once signed, governs the relationship and takes precedence over anything on this website.
  • The quoted price is fixed against the signed scope. It changes only where you change the scope, or where a site condition concealed at the time of measurement requires additional work — and any such change is quoted and approved in writing before it proceeds.

Payments

  • Payment stages are set out in your contract, typically 10% on booking, 40% on design sign-off, 45% before dispatch and 5% after handover.
  • The booking amount reserves your designer and production slot and is adjusted against the total project value.
  • Delays in payment may shift your delivery date, since production slots are scheduled in advance.

Delivery timelines

  • The 45-day timeline runs from design sign-off, not from your first enquiry, and assumes the site is available and access is granted.
  • Delays caused by pending society or builder permissions, restricted site access, or customer-side changes after sign-off extend the timeline accordingly.
  • Where we miss an agreed date for reasons within our control, the penalty terms in your contract apply.

Design and intellectual property

  • Designs, drawings and 3D renders we produce remain our intellectual property until your project is paid in full.
  • We may photograph completed projects and use the images in our portfolio and marketing. Tell us in writing if you would prefer we did not, and we will not.
  • 3D renders are a representation. Minor variation in colour, grain and texture between a render and the installed material is normal and is not a defect.

Warranty

  • Warranty terms are set out in full on our warranty page and form part of your contract.
  • Warranty is void on any unit altered, repaired or modified by anyone other than our team.
  • Appliances, sanitaryware and third-party loose furniture carry their manufacturer's warranty, which we register on your behalf.

Cancellation

  • You may cancel before design sign-off with a refund of amounts paid less any design work already carried out.
  • After design sign-off and production release, materials have been cut to your specification and cancellation charges apply as set out in your contract.
  • We may cancel a project where site conditions make safe execution impossible, refunding amounts paid for work not carried out.

Liability

  • Our liability is limited to the value of the contract between us.
  • We are not liable for indirect or consequential loss, including loss of rent or alternative accommodation costs.
  • Nothing in these terms excludes liability that cannot lawfully be excluded.

Governing law

  • These terms are governed by the laws of India.
  • Disputes are subject to the exclusive jurisdiction of the courts at Bengaluru, Karnataka.

Questions about these terms

hello@thehouseofinteriors.in · +91 98765 43210

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